Returns & Exchanges
At Piyama, we want you to love your new wardrobe additions, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. Whether the fit isn't quite right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing